Smart Rail Ticketing Reform

Tuesday 5th April 2022, Virtual Roundtable, Online Event

Implementing Smart Ticketing and Using Digital Innovation to Make it Simpler and Cheaper for Customers

Smart Ticketing to Make it Simpler and Cheaper for Customers
Using Digital Apps to connect with the voice of the customer, innovating fares and ticketing to meet changing customer demands to deliver an improved train service.


Learning Highlights 


How can rail innovate and create more apps to engage with customers, giving the customer more information up to date information in an era of revised travel patterns?


What cost effective digital technologies are operators leveraging to update their fares and ticketing offering to customer via apps and on-board train services to make it easier for customers to tap in and out across different networks?


How can the industry improve ticketing and integrate with other transport modes to make it more simpler and transparent for the customer on yield management and dynamic pricing?


How are operators incorporating first mile/last mile challenges into their overall ticketing and customer information strategy and what are the potential benefits to operators in improving customer engagement in this area?


What other strategies can operators employ to spread demand with new travel patterns?


How can the industry improve Wi-Fi to allow people to be more productive on-board?

Speakers (Coming Soon)

Who attends our Rolling Stock Procurement events:



Category Manager, Rolling Stock
CEng MIMechE,  Obsolescence Director,  Services Platform
CEO/ Président
Chief Mechanical Engineer 
Chief Procurement Officer
Co-head of Rail
Director of New Rolling Stock
Digital Trains Programme Lead
Director for Rail
Director of Engineering
Director of Operations Planning and Maintenance
Energy & Propulsion System Engineer
Engineering Assurance & Development Director
Engineering Director
Fleet Manager
Franchise and Programmes Director
General Manager 
Head of Customer Strategy
Head of Finance Practice
Head of Fleet Production
Head of New Projects 
Head of Operations
Head of Rolling Stock Operations & Supply Chain
Head of Rolling Stock Procurement
ICR Project Manager
Information Security Manager
Key Account Manager
Major Account Manager
Manager Strategic Procurement,  Planning & Purchase
Managing Director
Metro Development Director
New Trains DART+ Project Manager 
New Trains Operations Manager
Operations Readiness Executive 
Principal Conformance Engineer
Product Manager
Professional Head of Rolling Stock
Program Manager Acquisition of New Equipment
Programme Director
Programme Manager
Project Director,  Rail Tendering
Project Engineer
Project Manager, Rolling Stock
Project Manager,  Acquisition of Locomotives
Rolling Stock Engineering Director
Sales Director 
Senior Executive Officer,  Rail Fleet Services
Senior Procurement Manager
Senior Project Manager
Strategy & Planning Director
Vice President of Sales 


HS2 Ltd. 
Ouigo Spain
SNCF Voyageurs
Govia Thameslink Railway
Abellio Greater Anglia
WM Trains
Voestalpine Signaling Siershahn GmbH
Network Certification Body
Baker Bellfield
Stadler Rail
KeTech System Limited
Irish Rail 
Siemens Mobility A/S
Helsinki Region Transport Authority 
LA Metro
Helsinki Region Rolling Stock Company Junakalusto
Aura Brands Solutions
Hitachi Rail
Eversholt Rail
Southeastern Railway
KeolisAmey Metrolink
Leon Kai Mus
East West Railway
Belgian Train
SH Legal
Campaign for Level boarding
Vías Tanpam
Deutsche Bahn
3M UK plc
Avanti West Coast
Northern Trains
Chiltern Railways
Hubner UK Ltd
PKP Intercity
Molinari Rail
Network Rail



I like the fact that operators from all over the world join Metis events to share their experience"

System Engineer, Engineering Company

Good overview of what's going on in rail maintenance. Principles as well as concrete examples. Seasoned speakers and organisers."

Project Manager, Dutch Operator

It has been a pleasure for me to attend the RIAMS presentations, in particular those on the approaches to turn data into real value."

Middle Management, Spanish Transport Authority

I really enjoyed the practical case studies. And the ability to revisit the presentations on-demand is really handy."

Head of Digital Offerings,  Global Technology Supplier

The content of the presentations and quality of speakers is always excellent."

Program Manager, UK Operator

The engineering presentations are always the most informative."

Senior Manager, Japanese Railway Operator