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Head of Customer Strategy, East West Railway
Martin has always worked in customer facing roles, whether in his early career working in hotels and restaurants and or since joining the railway industry. He joined rail in 2002 and has undertaken various customer facing roles at Virgin Trains and more recently supporting the development of customer experience at HS2. Now at East West Railway Company he is looking forward to being part of the development and delivery of customer experience on EWR, between Oxford and Cambridge.
Rolling Stock Procurement & New Train Introduction
Live on 10th February 2021
Until the 9th March 2021
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